PT. Mobile-8 Telecom Tbk
at 05 December 2007
PT. Mobile-8 Telecom Tbk, one of fast growing cellular telecommunication company is seeking qualified candidates to assume position of:
Service Quality Measurement Supervisor
Job Summary :
To measure quality & effectiveness of customer service activities in order to support organizational goals & objective
Job Responsibilities :
- To develop well planned and systematic activities to ensure the quality requirements are fulfilled
- To design and conduct measurements of all key customer service areas including customer survey & benchmarking
- To develop an effective measurement method and tools to support
- To analyse data and give feedback and new ideas to all functions concerned to develop programs of to improve operational efficiency
Requirements:
- Min S1 preferable Statistic/Mathemati c background with GPA min 3.00
- Strong knowledge and skill to design measurement tools
- Strong analytical thinking
- Open minded
- People oriented
- Assertive, good in communication
- Enthusiastic, energetic
- Good in English (spoken & written)
Send your complete CV less than two weeks after this advertisement to the email address below:
recruitment_ jakarta@mobile- 8.com
and
farida.damayanti@ mobile-8. com
