Service Quality Bank UOB Buana

PT Bank UOB Buana is a well established bank since 1956 which have 35 Branch offices and 169 Service outlets in 18 provinces throughout Indonesia. Our vision is to be the most reliable and trusted bank in Indonesia. To support this, we are seeking passionate, dynamic, self-motivated individuals who are driven towards performance excellence. We offer you challenges and opportunities to meet your career aspirations as :

Service Quality & Development Head (Code: CCR)
(Jakarta Raya)

Responsibilities:

* Making standard of call center’s service which aligned with business process and risk mitigation
* Reviewing the standard qualification of call center officer in UOB Buana
* Making training curriculum for Call Center Development Program

Requirements:

* Bachelor degree from reputable university
* Possess experiences min 6 years in Training, Service and Call Center area
* Fluent in English

Send your complete CV not more than 200 KB with recent colorful photograph and expected salary to :

Hrs.databank@uobbuana.com